Category Archives: Sales & Billing

TrexHost Alternative Payment Options

We understand that not everyone has access to a credit/debit card or PayPal. That’s why TrexHost offers multiple alternative payment options, making it easy for you to pay for hosting plans, domain renewals, and other services—without any hassle.

1. Skrill (Formerly Moneybookers)

If you have a Skrill account, you can transfer funds directly to support@duoservers.com. Be sure to include a note specifying the purpose of your payment, such as your hosting plan, domain renewal, or invoice number.

While Skrill accounts are often funded via credit or debit cards, in many regions you can also add funds through local banks—even if you don’t have a bank account.

2. Bank Wire Transfer

Bank wire payments are another secure and reliable option. When you choose this method during checkout or renewal, you’ll receive:

  • Our bank account details
  • A short form to complete, including:
    • Sender’s full name
    • Transaction or reference number
    • Exact payment amount

You can also submit this information via a support ticket. Make sure to clearly indicate the purpose of the payment to ensure smooth processing.

Why Choose TrexHost?

With high-performance servers, 24/7 expert support, and a 99.9% uptime guarantee, TrexHost ensures your websites remain fast, secure, and always accessible. Whether you’re running a personal blog, an online store, or multiple business websites, we provide reliable hosting, advanced tools, and scalable resources to help your projects grow.

Understanding Recurring Payments with TrexHost

At TrexHost, reliability and convenience are central to our hosting services. To ensure uninterrupted access to your websites, domains, and hosting plans, we use an automated recurring billing system. This system helps prevent missed renewals, reduces the risk of downtime, and allows you to manage your services confidently. Below, we explain how recurring payments work, when charges are processed, and how you can manage or update your subscription settings.

How Recurring Payments Work

When payment for services—including hosting plans, domain registrations, and upgrades—is made via credit or debit card or PayPal, a recurring payment subscription is automatically created for the next billing cycle.

This subscription ensures automatic renewal of the applicable service, maintaining uninterrupted access to your TrexHost hosting environment and eliminating the need for manual renewals.

  • For card payments, subscription details are included in the payment confirmation email.
  • For PayPal transactions, confirmation is provided directly by PayPal.

Advance Renewal Processing

Recurring charges are processed seven (7) days before the subscription’s renewal date. This advance processing helps minimize the risk of service interruptions due to payment issues, such as insufficient funds.

If a renewal attempt fails, the account holder is notified promptly and given seven days to resolve the issue, ensuring continuous service without disruption.

Managing or Canceling Subscriptions

Active subscriptions can be viewed or canceled at any time through the TrexHost Control Panel:

  1. Hover over your account name in the top-right corner.
  2. Navigate to the Recurring section to manage your subscriptions.

PayPal subscriptions can also be managed or canceled directly through your PayPal account.

Changing Your Payment Method

To update the payment method while keeping an active subscription:

  1. Go to the Recurring section in your Control Panel and select Change.
  2. Choose from PayPal, FirstData (credit and debit cards), or WorldPay (American Express).
  3. You will be redirected to a payment authorization page to complete a $0.00 transaction, which enables future automatic charges when your hosting plan or domain is due for renewal.

Conclusion

TrexHost’s recurring payment system provides a seamless, secure, and worry-free billing experience. By automating renewals and offering flexible subscription management options, we help ensure your websites and domains remain active without interruption.

If you need assistance at any time, our support team is available 24/7 to help you manage your services and continue enjoying the performance, stability, and reliability that TrexHost hosting delivers.