At TrexHost, reliability and convenience are central to our hosting services. To ensure uninterrupted access to your websites, domains, and hosting plans, we use an automated recurring billing system. This system helps prevent missed renewals, reduces the risk of downtime, and allows you to manage your services confidently. Below, we explain how recurring payments work, when charges are processed, and how you can manage or update your subscription settings.
How Recurring Payments Work
When payment for services—including hosting plans, domain registrations, and upgrades—is made via credit or debit card or PayPal, a recurring payment subscription is automatically created for the next billing cycle.
This subscription ensures automatic renewal of the applicable service, maintaining uninterrupted access to your TrexHost hosting environment and eliminating the need for manual renewals.
- For card payments, subscription details are included in the payment confirmation email.
- For PayPal transactions, confirmation is provided directly by PayPal.
Advance Renewal Processing
Recurring charges are processed seven (7) days before the subscription’s renewal date. This advance processing helps minimize the risk of service interruptions due to payment issues, such as insufficient funds.
If a renewal attempt fails, the account holder is notified promptly and given seven days to resolve the issue, ensuring continuous service without disruption.
Managing or Canceling Subscriptions
Active subscriptions can be viewed or canceled at any time through the TrexHost Control Panel:
- Hover over your account name in the top-right corner.
- Navigate to the Recurring section to manage your subscriptions.
PayPal subscriptions can also be managed or canceled directly through your PayPal account.
Changing Your Payment Method
To update the payment method while keeping an active subscription:
- Go to the Recurring section in your Control Panel and select Change.
- Choose from PayPal, FirstData (credit and debit cards), or WorldPay (American Express).
- You will be redirected to a payment authorization page to complete a $0.00 transaction, which enables future automatic charges when your hosting plan or domain is due for renewal.
Conclusion
TrexHost’s recurring payment system provides a seamless, secure, and worry-free billing experience. By automating renewals and offering flexible subscription management options, we help ensure your websites and domains remain active without interruption.
If you need assistance at any time, our support team is available 24/7 to help you manage your services and continue enjoying the performance, stability, and reliability that TrexHost hosting delivers.